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<body topmargin=0 leftmargin=0 marginheight=0 marginwidth=0> <table cellpadding=0 cellspacing=0 border=0><tr> <td valign="top" colspan=2 height=90 BGCOLOR="#CCFF99" TEXT="#080000" bgproperties="fixed" background="03978671esnimw.png"> <div> <B>mercury-couriers ... your reliable courier </B><FONT SIZE="5" COLOR="#333399" FACE="Arial" ><B>     </B></FONT></div> <bR> <div> <B>...small print..........</B></div> </td> </tr><tr> <td valign="top" width=180 BGCOLOR="#336699" TEXT="#080000" bgproperties="fixed" background="03ac83b3.png"> <div> <B>tel.  07905 818656</B></div> <div> <A HREF="index.htm" TARGET="_top" TITLE="mercurycouriers ... your reliable courie"><U>home</U></A></div> <div> <A HREF="entry.htm" TARGET="_top" TITLE="Site entry and revision data"><U>site entry & revision data</U></A></div> <div> <A HREF="id3.htm" TARGET="_top" TITLE="our services"><U>our services</U></A></div> <div> <A HREF="id23.htm" TARGET="_top" TITLE="sameday services"><U>sameday services</U></A></div> <div> <A HREF="id26.htm" TARGET="_top" TITLE="sameday tariff"><U>sameday tariff</U></A></div> <div> <A HREF="id24.htm" TARGET="_top" TITLE="speciality services"><U>speciality doc. services</U></A></div> <div> <A HREF="id27.htm" TARGET="_top" TITLE="speciality tariff"><U>speciality doc. tariff</U></A></div> <div> <A HREF="id58.htm" TARGET="_top" TITLE="driving services"><U>driving services</U></A></div> <div> <A HREF="id29.htm" TARGET="_top" TITLE="small print"><U>small print</U></A></div> <div> <A HREF="id6.htm" TARGET="_top" TITLE="to contact us"><U>to contact us</U></A></div> <div> <A HREF="id2.htm" TARGET="_top" TITLE="about us"><U>about us</U></A></div> <div> <A HREF="id4.htm" TARGET="_top" TITLE="whats it like?"><U>what's it like?</U></A></div> <div> <A HREF="id33.htm" TARGET="_top" TITLE="out and about"><U>out and about</U></A></div> <div> <A HREF="id32.htm" TARGET="_top" TITLE="Observations"><U>observations</U></A></div> <div> <A HREF="id31.htm" TARGET="_top" TITLE="for sale"><U>for sale</U></A></div> <div> <A HREF="id30.htm" TARGET="_top" TITLE="links"><U>links</U></A></div> <div> established 1986</div> <div> <IMG SRC="08b78740.jpg" border=0 width="120" height="116" ALT="mercury couriers logo" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></div> </td> <td valign="top" height=390 BGCOLOR="#CCFF99" TEXT="#080000"> <bR> <div> <TABLE BORDER="0" CELLPADDING="2" CELLSPACING="1" WIDTH="582" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="BOX" RULES="ALL" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=TOP HEIGHT= 34 ><NOBR><div> <B>...mercury-couriers.........</B><FONT SIZE="3" COLOR="#0000BF" FACE="Arial" ><I><B>small print</B></I></FONT><B>.............</B></div> </NOBR></tD> </tR> </TABLE></div> <div> <TABLE BORDER="0" CELLPADDING="2" CELLSPACING="8" WIDTH="581" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="BOX" RULES="ALL" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=TOP HEIGHT= 19 WIDTH="561"><div> In easy on the eye - large print !</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 121 WIDTH="561"><div> <IMG SRC="07794730.jpg" border=0 width="148" height="115" ALT="Small Print" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 94 WIDTH="561"><div> <B>On this page you will find:</B></div> <div>      Our Conditions of Carriage</div> <div>      Our Terms</div> <div>      Our Policy</div> <div>      </div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 20 WIDTH="561"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="20" ALIGN="bottom" WIDTH="561" HSPACE="0" VSPACE="0"></tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 20 WIDTH="561"><div> <B><U>Mercury Couriers - Our Conditions of Carriage</U></B></div> </tD> </tR> </TABLE></div> <div> <TABLE BORDER="0" CELLPADDING="2" CELLSPACING="8" WIDTH="579" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="BOX" RULES="ALL" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=TOP HEIGHT= 57 WIDTH="31"><div> 1</div> </tD> <tD VALIGN=TOP WIDTH="516"><div> Mercury Couriers are not common carriers and reserve the right to refuse to carry any article. Mercury Couriers will accept packages only on these conditions.</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 57 WIDTH="31"><div> 2</div> </tD> <tD VALIGN=TOP WIDTH="516"><div> No agent of or person employed by Mercury Couriers has any authority to alter or vary in any way these conditions unless he is expressly authorised to do so by Mercury Couriers.</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 76 WIDTH="31"><div> 3</div> </tD> <tD VALIGN=TOP WIDTH="516"><div> The sender will be responsible for ensuring that any goods are properly and safely packed and labelled for transportation by motor cycle in accordance with Mercury Couriers' requirements and any statutory regulations in force.</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 57 WIDTH="31"><div> 4</div> </tD> <tD VALIGN=TOP WIDTH="516"><div> Mercury Couriers require a full declaration of the contents of any sealed package accepted for delivery but will not open any package for examination, relying on the sender for the accuracy of any description.</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 38 WIDTH="31"><div> 5</div> </tD> <tD VALIGN=TOP WIDTH="516"><div> Mercury Couriers will not accept any responsibility for any damage caused by the contents of any package.</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 57 WIDTH="31"><div> 6</div> </tD> <tD VALIGN=TOP WIDTH="516"><div> Mercury Couriers will of course try to maintan an agreed delivery schedule but they reserve the right to alter or delay delivery without prior notice. This is in order to maintain an acceptable level of safety for staff and goods.</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 38 WIDTH="31"><div> 7</div> </tD> <tD VALIGN=TOP WIDTH="516"><div> Mercury Couriers shall not be liable in any way for any loss or expense to any person or firm because of late or non-delivery of goods.</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 76 WIDTH="31"><div> 8</div> </tD> <tD VALIGN=TOP WIDTH="516"><div> Mercury Couriers insure goods in transit against damage or theft to a maximum of £5,000. Particulars of the insurance cover will be supplied on request and any liability of Mercury Couriers shall be limited to the amount recoverable under such insurance.</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 38 WIDTH="31"><div> 9</div> </tD> <tD VALIGN=TOP WIDTH="516"><div> Mercury Couriers shall not be liable for any damage or loss of goods due to riot war requisition seizure or forfeiture or act of God.</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 38 WIDTH="31"><div> 10</div> </tD> <tD VALIGN=TOP WIDTH="516"><div> Mercury Couriers charges shall be paid by the sender and shall be agreed at the time of acceptance of the goods for delivery.</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 19 WIDTH="31"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="19" ALIGN="bottom" WIDTH="31" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP><NOBR><div> MERCURY COURIERS - OUR CONDITIONS OF CARRIAGE  - REVISED 4 DECEMBER 2007</div> </NOBR></tD> </tR> </TABLE></div> <div> <TABLE BORDER="0" CELLPADDING="2" CELLSPACING="8" WIDTH="582" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="BOX" RULES="ALL" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=TOP HEIGHT= 19 WIDTH="562"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="19" ALIGN="bottom" WIDTH="562" HSPACE="0" VSPACE="0"></tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 20 WIDTH="562"><div> <B><U>Mercury Couriers - Our Terms</U></B></div> </tD> </tR> </TABLE></div> <bR> <div> <TABLE BORDER="0" CELLPADDING="2" CELLSPACING="8" WIDTH="579" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="BOX" RULES="ALL" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=TOP HEIGHT= 57 WIDTH="31"><div> 1</div> </tD> <tD VALIGN=TOP WIDTH="516"><div> From our new customers we require payment at the time of collection. A receipted invoice will be issued following completion of the job and clearance of the payment.</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 19 WIDTH="31"><div> 2</div> </tD> <tD VALIGN=TOP><NOBR><div> Our established customers are given our 30 day account facilities.</div> </NOBR></tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 57 WIDTH="31"><div> 3</div> </tD> <tD VALIGN=TOP WIDTH="516"><div> For established account customers we prefer to invoice at the month end showing all the month's jobs on a single invoice, but if required will invoice immediately following each job.</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 38 WIDTH="31"><div> 4</div> </tD> <tD VALIGN=TOP WIDTH="516"><div> Payment of our invoice is due 30 days following the tax point date shown on the invoice.</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 38 WIDTH="31"><div> 5</div> </tD> <tD VALIGN=TOP WIDTH="516"><div> Payment is accepted in sterling, either in cash, by cheque or by banker's automated credit (BACS), our banking details are shown on our invoice.</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 19 WIDTH="31"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="19" ALIGN="bottom" WIDTH="31" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="516"><div> MERCURY COURIERS - OUR TERMS - REVISED 4 DECEMBER 2007</div> </tD> </tR> </TABLE></div> <div> <TABLE BORDER="0" CELLPADDING="2" CELLSPACING="8" WIDTH="563" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="BOX" RULES="ALL" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=TOP HEIGHT= 19 WIDTH="543"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="19" ALIGN="bottom" WIDTH="543" HSPACE="0" VSPACE="0"></tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 20 WIDTH="543"><div> <B><U>Mercury Couriers - Our Policy</U></B></div> </tD> </tR> </TABLE></div> <div> <TABLE BORDER="0" CELLPADDING="2" CELLSPACING="8" WIDTH="579" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="BOX" RULES="ALL" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=TOP HEIGHT= 57 WIDTH="31"><div> 1</div> </tD> <tD VALIGN=TOP WIDTH="516"><div> Our main objective is to deliver your consignment, undamaged and within the agreed timescale, we do not agree to deliver unless we have the resources "in house" to undertake the work.</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 57 WIDTH="31"><div> 2</div> </tD> <tD VALIGN=TOP WIDTH="516"><div> Each consignment is identified by a triplicate advice document, copies being issued to the sender and the recipient - (except in special circumstances - see item 19 below)</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 96 WIDTH="31"><div> 3</div> </tD> <tD VALIGN=TOP WIDTH="516"><div> "Goods In Transit" insurance cover is included within our price to a maximum value of £5,000. Higher limits can quickly be arranged for an additional charge if required. Our insurances do not cover consignments of cash or precious metals which we are happy to carry but at the senders own risk.</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 115 WIDTH="31"><div> 4</div> </tD> <tD VALIGN=TOP WIDTH="516"><div> We always telephone the sender / client to confirm that delivery is completed giving the time and name of signatory. If the addressee is not available to sign we always point out to the recipient the urgency attached to the consignment and request that they expedite its progress within their organisation. This we feel is part of the function of a true courier and therefore is included in our quoted service charge.</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 76 WIDTH="31"><div> 5</div> </tD> <tD VALIGN=TOP WIDTH="516"><div> We pride ourselves on having no hidden extra charges and try to indicate all the features which are chargeable on our website tariffs and printed card. Our experience over the years has allowed us to include many facets that the less experienced have not yet encountered.</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 76 WIDTH="31"><div> 6</div> </tD> <tD VALIGN=TOP WIDTH="516"><div> We provide an accurate quotation (usually calculated from the route mileage computed from post code to post code) and in almost all cases our subsequent charge falls within our quoted price and is indicated by a "Q" on our invoice service code.</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 76 WIDTH="31"><div> 7</div> </tD> <tD VALIGN=TOP WIDTH="516"><div> We apply an additional charge for waiting time, usually time spent waiting for a consignment to become ready for despatch, we normally waiver this charge unless waiting exceeds 15 minutes. Should our invoice include a charge for waiting time, the service code will show a "T".</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 38 WIDTH="31"><div> 8</div> </tD> <tD VALIGN=TOP WIDTH="516"><div> Our motorcycle service is one which we beleive to be the most effective method of transportation for your consignment on todays congested roads.</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 57 WIDTH="31"><div> 9</div> </tD> <tD VALIGN=TOP WIDTH="516"><div> We will carry up to 20kg by motorcycle provided the consignment dimensions are suitable, for example a package having a largest dimension of 1 metre would probably be ok..</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 57 WIDTH="31"><div> 10</div> </tD> <tD VALIGN=TOP WIDTH="516"><div> If one client sends a number of consignments together to one delivery address they will be charged as a single item and share the total price equally.</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 76 WIDTH="31"><div> 11</div> </tD> <tD VALIGN=TOP WIDTH="516"><div> If one client sends a number of consignments together to several delivery addresses, we can arrange separate charges either split equally or split proportional to the distance each was carried. The invoice service code will show "S" indicating a shared price.</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 76 WIDTH="31"><div> 12</div> </tD> <tD VALIGN=TOP WIDTH="516"><div> If one client sends a number of consignments to several delivery addresses then each extra calling point within the main delivery run attracts an additional fixed charge. See our tariff under "secondary delivery or collection".</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 38 WIDTH="31"><div> 13</div> </tD> <tD VALIGN=TOP WIDTH="516"><div> Where applicable toll and inner city charges are charged extra to quotation at cost. Proof of these charges will be provided if so required.</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 96 WIDTH="31"><div> 14</div> </tD> <tD VALIGN=TOP WIDTH="516"><div> We are aware that confidentiallity may be important, for sealed tender delivery we will not divulge the sender's identity and always endeavour to obtain a signed and dated receipt. The "pink" recipient's copy of our triplicate advice documnent is retained, and returned to the sender as our <I>proof of delivery.</I></div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 19 WIDTH="31"><div> 15</div> </tD> <tD VALIGN=TOP><NOBR><div> We do have a minimum charge which is shown on our tariffs.</div> </NOBR></tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 38 WIDTH="31"><div> 16</div> </tD> <tD VALIGN=TOP WIDTH="516"><div> In certain circumstances we do apply various cancellation charges generally :-</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 38 WIDTH="31"><div> 16a</div> </tD> <tD VALIGN=TOP WIDTH="516"><div> if a job is arranged and cancelled before we leave the office we do not usually charge for cancelletion.</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 57 WIDTH="31"><div> 16b</div> </tD> <tD VALIGN=TOP WIDTH="516"><div> if a job is arranged then cancelled after leaving our office, we will charge our normal rate for the mileage covered, or our minimum charge, whichever is the greater.</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 38 WIDTH="31"><div> 16c</div> </tD> <tD VALIGN=TOP WIDTH="516"><div> if a job is cancelled after collection but on the delivery route we will charge for the total mileage covered.</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 19 WIDTH="31"><div> 16d</div> </tD> <tD VALIGN=TOP><NOBR><div> if a job is cancelled at the delivery point we will charge the full price.</div> </NOBR></tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 38 WIDTH="31"><div> 17</div> </tD> <tD VALIGN=TOP WIDTH="516"><div> We are not licenced to, and therefore do not carry dangerous materials. (Please note our Conditions of Carriage items 3, 4 & 5).</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 19 WIDTH="31"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="19" ALIGN="bottom" WIDTH="31" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="516"><div> MERCURY COURIERS - OUR POLICY - REVISED 4 DECEMBER 2007</div> </tD> </tR> </TABLE></div> <div> <TABLE BORDER="0" CELLPADDING="2" CELLSPACING="1" WIDTH="552" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="BOX" RULES="ALL" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=TOP HEIGHT= 14 WIDTH="546"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="14" ALIGN="bottom" WIDTH="546" HSPACE="0" VSPACE="0"></tD> </tR> </TABLE></div> <bR> <bR> <bR> <div> <A HREF="id6.htm" TARGET="_top" TITLE="to contact us"><U><B><IMG SRC="07ebd990.jpg" border=0 width="189" height="153" ALT="Next" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></B></U></A></div> </td> </tr></table></body>